EFL’s Claims
Settlement Centre



free of VAT costs

A replacement car

for the time of repair at no extra charge to you


of repair progress

Settlement of a claim

with CSC

without CSC

you get assistance in choosing a reputable repair shop

you look for a repair shop on your own and take the risk of choosing it

The CSC specialist monitors the repair

you must devote your time to the control of the repair

an invoice can be issued to EFL, which will pay 100% of VAT

you’ll pay the invoice plus VAT for the repair and can deduct only 50% of VAT

a replacement car is guaranteed for the time of repair

the supply of a replacement car is not guaranteed